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Job Opening details:-
Company Name :- Tredence
Position Name :-
Company Location :- Bengaluru, Karnataka
Job Category : General jobs
Full Job Description :-
Role : Report Support
3 to 4 plus years of hands-on experience on support or design/development on IBM Cognos 10+ versions reports, Cognos administration, Transformer cubes, Tableau
Hands on exp on working on production support role. Willing to work in shifts.
Hands on exp on Scheduling Tools – Control-M and Airflow
Proficient in SQL, should be able to troubleshoot query performance, ability to optimize and tune queries
Strong ownership attitude – take ownership to researching, diagnosing, troubleshooting, triaging and identifying solutions to resolve issues
Excellent presentation and verbal/written communication skills
To adhere the defined internal (within different teams) and external (with customers) SLAs
Should be able to explain the issues in front of customers and provide prompt and accurate feedback to customers
Experience working in a multi-team support environment, preferably in India night shift
Strong problem-solving skills and orientation
Experience with the Atlassian toolset (JIRA, Confluence) would be an added advantage
IBM Cognos 10, 11 versions, Transformer cubes, Tableau
Scheduling Tools – Control-M , Airlflow
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