[New Job Vacancy] job in Zumen Inc, (Chennai, Tamil Nadu) – Jobs in Chennai, Tamil Nadu

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Job Opening details:-
Company Name :-
Zumen Inc
Position Name :-

Company Location :-
Chennai, Tamil Nadu
Job Category :
 General jobs

Full Job Description :-
Job Requirements
As a Customer Success Specialist, you would be responsible to manage assigned accounts and become a liaison between the company and the customers.
Onboard New customers with frequent check-ins & training to ensure full adoption.
Initiate regular review meetings to get product feedback and discuss product roadmap from your assigned accounts & surface with the Product team.
Executive a Quarterly Business Review process for assigned accounts to provide continuous value for the customers.
Identify growth opportunities in existing accounts and execute Account Expansion initiatives.
Create and analyze customer satisfaction results.
Collaborate with product teams to bring in -depth insights on real – world customers who need to craft the product roadmap.
Desired Candidate Profile:
4 to 7 years of experience in customer handling.
Excellent written and verbal communication.
Must be open to work in the US shift.

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