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Job Opening details:-
Company Name :- Masimo
Position Name :-
Company Location :- Bengaluru, Karnataka
Job Category : General jobs
Full Job Description :-
The Customer Support Representative deals with all orders within his/her assigned regions.
Initiate new customer set-up in ERP
Process and confirm sales orders placed by customers in the region in compliance with company policies
Resolve order pricing discrepancies
Check product availability and communicate with customer or sales team.
Coordinate shipments with Logistic team
Process customer returns (RMA) per company policies, and address customer complains
Support sales force and internal team members for samples and supplies
Coordinate invoicing and crediting with the Finance team
Co-ordination with finance request for pro-forma invoices based on customer request
Assisting customers with GST related queries in terms of PO placements and other issues related to GST (for India)
Provide customers and or finance with proof of delivery
1-2 years’ experience in international customer service.
PC literate (Word, Excel, PowerPoint) and are familiar with using ERP systems.
Fluent in English
Excellent interpersonal and relationship building skills.
Excellent organizational, communication and writing skills.
Tact and diplomacy.
Ability to multi-task.
Are you looking for uncommon opportunities with an extraordinary company? We are looking for people who can, do and will make a difference. Are you interested to hear more about this position?
To learn more about us, please visit: www.masimo.com
For over thirty years, Masimo has been expanding the boundaries of noninvasive monitoring to improve patient outcomes and reduce the cost of care. Today, Masimo delivers a portfolio of hospital-trusted monitoring solutions to help increase patient safety, health, and wellness in the hospital and at home. When you join our team, you’ll be part of a culture that’s driven by passion, challenging the status quo, and making an impact in the lives of others.
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