[New Job Vacancy] job in PowerSchool Group LLC, (1f74d223e2120fa4) – Jobs in 1f74d223e2120fa4

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Job Opening details:-
Company Name :-
PowerSchool Group LLC
Position Name :-

Company Location :-
1f74d223e2120fa4
Job Category :
 General jobs

Full Job Description :-
Overview:
The Collections Associate is accountable for optimizing the maximum cash collection from customers. This position serves as a main customer contact regarding invoicing and payments, while handling large volumes of calls and emails. The Collections Associate must enjoy working directly with customers and be able to correctly analyse invoices, payments and credit memos. The successful candidate must be able to communicate effectively, work independently, and be capable of meeting strict deadlines.
Responsibilities:
Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Plan, analyse, and collect on past due accounts while adhering to our Collections policies and procedures
Collection calls and/or correspondence in a fast-paced goal-oriented collections department
Accountable for reducing delinquency for assigned accounts
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Identify and implement process improvement opportunities in the collection process
Dynamic decision-making and impeccable judgment
Establish and maintain effective and cooperative working relationships with customers and internal stakeholders
Internal and External customer interface
Participate in team planning meetings
High volume phone calls to assigned delinquent customers
Provide excellent & considerate customer service to clients and sales
Deliver a high level of service to achieve and maintain high satisfaction levels and support client retention
Research, resolve, and respond to issues and inquiries from clients
Qualifications:
To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Qualifications include:
Research, resolve, and respond to issues and inquiries from clients
Proficiency with MS Excel
SDFC and/or Netsuite knowledge a plus
Strong attention to detail, goal oriented
Commitment to excellent customer service
Excellent written and verbal communication abilities
Demonstrated ability to identify and resolve complex problems requiring changes in priorities and workflow, or partnering with other units
Ability to prioritize and manage multiple responsibilities
Ability to work independently without constant supervision while being a member of the team
Must be able to communicate effectively and work cross functionally
Goal-oriented with an acute attention to detail
Solution-oriented approach to work
EEO Commitment:
PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.
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