[New Job Vacancy] job in Microland, (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

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Job Opening details:-
Company Name :-
Microland
Position Name :-

Company Location :-
Bengaluru, Karnataka
Job Category :
 General jobs

Full Job Description :-
Additional details
Level
P3
Requirement location
India – Bengaluru
Number of Position
1
Employment type
ML
Cluster/Group
Microland Delivery
Business Unit
RUN – DEDICATED DELIVERY UNIT
Department
GE SBU
Job Description
Roles & Responsibilities
Hardware & Networking
a. Communicate with business in times of incidents and handle situations

PBX/IPT
a. Propose voice solution & create documentations
b. Work with other service / support groups of dependent technology to create a platform for solutioning
c. Design and deployment of Voicemail Systems
d. Checking the Interoperability and Scalability of the integrated systems
e. Build redundancies using SLS, LSP / SRST and ESS concept

Network Management Tools
a. Customize reporting
b. Automate reporting schedules through wizards
c. Integrate management tool to PBX
Voice/ Call Recording Solution
a. Integrate voice recording solution with PBX
b. Customize QM fields and forms
c. Advanced level troubleshooting
Backup & Recovery

Technical Skills

a. Hardware, Network Components, Devices ¬20

b. PBX ¬20

c. Network Infrastructure and Tools (P)

d. Voice /Call Recording Solution (P)

Behavioral Skills
a. Email Communication, Presentation, Public Speaking (P)

b. Strategic Thinking, Transactions Processing, Planning (P)

c. Analytical Thinking, Scientific Temperament (A)

d. Interpersonal Skills (P), Nurturing Relationships (A)

e. Customer Service Orientation, Business Appreciation (A)

Proficiency Legend: (A) – Aware; (F) – Familiar; (P) – Proficient; (E) – Expert.

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