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Job Opening details:-
Company Name :- MadeWithCodes
Position Name :-
Company Location :- Bhopal, Madhya Pradesh
Job Category : General jobs
Full Job Description :-
Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Job Types: Full-time, Regular / PermanentSalary: ₹8,975.00 – ₹14,740.00 per monthBenefits:Cell phone reimbursementInternet reimbursementLife insurancePaid sick timeSchedule:Day shiftMorning shiftSupplemental Pay:Performance bonusQuarterly bonusYearly bonusEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:Hindi (Preferred)English (Preferred)
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