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Job Opening details:-
Company Name :- Vlad Cherchenko Farmers Insurance
Position Name :-
Company Location :- Irving, TX 75039
Job Category : General jobs
Full Job Description :-
Vlad Cherchenko’s Farmers Insurance Agency in Irving, TX is seeking a full-time experienced Customer Service Representative to join our growing team!
*Insurance Experience Preferred*
Our Customer Service Representatives work directly with every new client that signs with the agency. They will ensure that our clients are well informed about our products, made aware of the referral process, and are given a smooth onboarding experience.
They will also be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.
If you want to be a part of a winning and competitive culture, then this may be the career for you!
Benefits for the Customer Service Representative:
Very competitive base salary (most competitive in the State of Texas)
Very competitive commission structure (most competitive in the State of Texas)
24/7 gym available in the office building
Business and Leadership Courses available
Audible subscription provided
Bonus incentive based on individual/agency performance
Paid time off – personal time and holidays
Career growth/advancement development
Qualifications for the Customer Service Representative:
Insurance customer service experience is strongly preferred
Must have a P&C license or be willing to obtain
Proven track record of being a problem solver
Must be resourceful
Excellent communication skills: written, verbal, and listening
Must have strong interpersonal communication skills
Must enjoy being in a competitive environment
Responsibilities for the Customer Service Representative:
Answer incoming phone calls on the first ring
Process customer policy change requests
Cross-sell products such as Life insurance
Schedule appointments for sales staff to meet prospective customers
Ask each customer for referrals and explain our referral program
Our Culture: Customer and employee success and satisfaction are our top two priorities. The two go hand-in-hand, and as they build each other up, they create an external and internal army of brand ambassadors.
Compensation: We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the marketplace and truly allows our team members to make an incredible income.
Career Growth Plan: We are constantly searching for new leaders within our company. All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization.
Here are the frequently asked questions and answers that we get about our career opportunities:
What kind of training will I receive?We invest in our team members to help them succeed and achieve their personal, professional, and financial goals. You will receive the award-winning product and sales training that is exclusively offered in our agency.
What is the culture like in your company?We have a competitive culture where we expect a lot from ourselves and each other; however, we support one another to ensure that we all succeed and have an enjoyable work environment.
What would my career growth plan look like?All team members in our organization have the opportunity to go through our Employee Maturity Program and advance within our organization and take on leadership roles.
Is this a commission-only position?Absolutely not! Our compensation plan is unmatched in the marketplace. We offer a base salary with uncapped commission and attractive bonuses.
If you’re looking to be part of something remarkable, and if this career opportunity sounds like something you would like to be a part of, then apply today!
Job Type: Full-time
Pay: $50,000.00 – $100,000.00 per year
Paid time off
Monday to Friday
Are you able to work in-office Monday-Friday 8:30am to 5pm?
Work Location: One location
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