[New Job Vacancy] job in Main Event Entertainment, Inc, (San Antonio, TX) – Jobs in San Antonio, TX

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Job Opening details:-
Company Name :-
Main Event Entertainment, Inc
Position Name :-

Company Location :-
San Antonio, TX
Job Category :
 General jobs

Full Job Description :-
The Director of Operations (DO) is a senior-level leader of a multi-disciplinary team including Center Operations, Sales, and Technical Services. Through their leadership, the DO fosters a “One Team, One Partnership” culture to achieve district goals and contribute to the overall success of the Company. The DO ensures that centers operate safely and efficiently while creating an exceptional guest experience. The DO ensures that each center embodies our values and delivers on our mission each day, and that we are positioned for future growth, both in readying and developing the business, and by coaching and developing strong teams. This position will report directly to the Sr. Regional Director of Operations.
POSITION RESPONSIBILITIESSpecifically, the Director of Operations will lead and support the following:

Provides strategic direction for the General Manager team to ensure company initiatives and directives as well as performance goals are achieved.
Achieves sales and revenue goals by implementing appropriate action plans and tactics, monitoring results and taking corrective action.
Ensures their teams maintain a mindset of continuous improvement and helps identify ways to continue to grow and improve.
Studies the business and makes changes and improvements to enhance P&L performance.
Ensures effective action plans are in place to enhance financial performance, performance management, and operating standards.
Ensures the center-level Operations, Sales and Tech teams partner closely and are aligned to achieve organizational goals (One Team, One Partnership).
Provides ongoing coaching and development to ensure that all levels of management are developing skills and capability.
Demonstrates a high level of professional maturity. Can be relied on to make sound decisions and to act with a high level of integrity and honesty. Effectively prioritizes work for self and escalates concerns and seeks partnership or support when appropriate.
Consistently acts with a sense of urgency while balancing the needs of the business and Team Members.
Consistent and fair in treatment and handling of Team Member matters and policy concerns.
Partners with regional and cross-functional support teams to drive strategic brand initiatives and standards to achieve district results i.e., service model, LTO’s, etc.
Collaborates and partners with various Support Center functions including Risk, IT, Finance, Marketing, and Human Resources.
As assigned, participates in company initiative planning, program development, and strategic projects.


Ability to effectively communicate, both verbal and written
Ability to allocate resources effectively, prioritize tasks and work well under pressure
Skilled at coaching, developing and motivating others
Ability to collaborate and influence at multiple levels and cross-functionally
Strong working knowledge financial statements and business reporting
Strong critical thinking ability; ability to manage through complex business/operational challenges
Demonstrated success in the development and execution of training systems
Proven track record of building sales, developing teams and increasing profitability


Minimum of 10 years in the hospitality, restaurant, and/or family entertainment industry with a demonstrated record of performance and progressive career growth
Minimum of 2 – 5 years as a successful multi-unit leader, leading high performing teams
High school diploma or GED is required; a college degree in Business Management, Restaurant Management, or other related field is preferred.
Need to be based in South/Central Texas (Austin, San Antonio or the Rio Grande valley)
Ability to travel 50% of the time in the field


Competitive Base Salary
Quarterly Incentive Bonus Plan
Long Term Incentive Bonus Plan
Car Allowance
Phone Allowance
Medical, Vision, Dental and Life Insurance Plans
Flexible Savings Account
401(K) Savings Plan
Short Term and Long-Term Disability Plans
Employee Assistance Program
Paid Time Off
Paid Parental Leave
Tuition Reimbursement
Employee Discount Program
In Place Development Programs and Leadership Training

Main Event Entertainment is an Equal Opportunity Employer
Job Type: Full-time

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance


On call
Weekend availability

Supplemental Pay:

Bonus pay

Work Location: Multiple Locations

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