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Job Opening details:-
Company Name :- State Street
Position Name :-
Company Location :- Bengaluru, Karnataka
Job Category : General jobs
Full Job Description :-
Portfolio Administration is responsible for all operational duties for a set of portfolios within an investment strategy. Directly Responsible for supporting and servicing Portfolio Managers managing funds segregated based on strategy. AVP therefore requires strong staff management and client servicing skills as well as relevant industry experience. He will be responsible to produce results of daily deliverables and is expected to work with little to no oversight, identify and resolve trends and educate and train staff on new issues.
Oversee and take end to end ownership of Operations pertaining to:
• Cash & Positions Balance Check
Collateral Management tasks
Overdraft balance check
Exception Management tasks
Onboarding multiple asset classes onto CRD platform
SPEC I F I C DUT I E S :
D e v e l o p and b u il d up a st ro n g re l at i o n sh i p w i th i n t e r n al and external clients
As s u me ma n ag e r i al o v e r s i g h t o f a l l o p e r at i o n s c o n d u ct e d by t h e as s i gned t e am(s) i n I n d i a
E n sure s u f f i c i e n t l y t r a i n e d staff i s ava i l ab l e to se r v i ce t h e c li e n t/s a n d d e li v e r q u a l i ty s e r v i c e
As s u me r e sp o n s i b ili ty f o r t h e i m p l e men t at i o n o f c li e n t s p e c i f i c p ro j e cts ( n e w b u s i n e ss d e v e l o pment re v i e w, p l a nn i n g & r o l l out)
C o n d u ct P e r f o r ma n ce ap p r a i sa l s a n d o bj e ct i ve se tt i n g
P r o v i de t i me l y u pdat e s o n i s s u e s affecting daily production to g o v e r n a n ce a n d c a rr y o u t ne ce s s a r y c o rr e ct i ve a c t i o n
Ma n age o n -g o i n g re l at i o n sh i ps w i th t h e g o al o f me e t i n g/ e x c ee d i n g se r v i ce d e li v e r y sta n da r ds
W o r k to b ro ad e n s c o pe o f s e r v i c e s i n I n dia to s u pp or t o v e r a l l global s t r at e gy
R e p r e s e n t St a te St r ee t by s e r v i n g o n i n t e r n al and e xt er n al c o m m i tt ee s a n d i n d u st r y as so c i at i o n s
E va l u ate c u rr e n t m e t h o ds a n d s t r at e g i e s. C o m mun i cate and ma n age i m p l e men t at i o n o f cha n g e s a n d i m p ro v e men t s
R e sp o n s i b l e fo r e x e cu t i o n o f o v e r a l l b u s i n e ss p l an i n a s s i g n e d areas
R e sp o n s i b l e fo r t h e d i r e ct i o n a n d d e v e l o pment o f su b or d i n ate ma n ag e r s at a l l l e v e l s as w e l l as s taf f
R e s o l ve e m p l o y e e c o m p l a i n ts a n d e s c a l at i o n s
E va l u ate s u b or d i n ate ma n ag e r i al p er f o r ma n c e
C o n t i nu a l l y r e v i e w t h e O p e r at i n g E n v i ro n ment & i m p l e ment i m p ro v e men t s w h e r e ne ce s s a r y
Ma i n ta i n o p e n li n e s o f c o m mun i cat i o n and e n sure re g u l ar interaction with onshore oversight teams
Identify data or accounts trends for discussion in group meetings.
Remain familiar with back-up procedures when system applications and/or transmission problems arise.
Build cooperative and professional internal/external relationships achieving group and client goals. Utilize all available resources throughout SSC.
Cover various management functions and desk coverage when necessary.
Interact with clients and be prepared for all meetings
Prepare oversight reports for audit where applicable.
Take ownership of issues to resolution, engage teams as needed to gain consensus.
Manage staff to meet goals.
Track work effort and goals. Escalate issues timely.
Ensure that the highest level of the Code of Conduct is displayed in your behaviour
Provide appropriate management information as required to support business unit decision making
Support the ‘Risk Excellence’ culture within the business
Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations
Demonstrate the ‘Risk Excellence’ culture in your behavior
Maintain a detailed understanding of:
The scope of the role’s managerial responsibilities
The competence of the staff reporting to you
Ensure that your team has clear understanding of their reporting lines, authority levels, scope of responsibilities (including those delegated to them and those they delegate), objectives, training and competency requirements plus progress is reviewed regularly in line with Company policy, and are regulatory registered where appropriate for their role
Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported.
Establish and monitor systems of control, delegated authority and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively
Adhere to the delegation and oversight (management information and escalation) framework in the performance of daily tasks. This includes taking proactive action to ensure there is adequate production of management information that is fits for purpose, and issues are raised as appropriate
Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate capacity and authority level (based on knowledge, skills and competence).
Establish and monitor an effective oversight framework to ensure that issues are appropriately identified, escalated and resolved. This includes: a) ensuring that appropriate management information is received, considered and challenged as appropriate at intervals proportionate to the risks; and b) that staff members have clear understanding of the escalation path/principles
Establish and nurture a culture of ‘Risk Excellence’ within the team, encourage an environment of openness that welcomes effective challenge and supports open discussion.
Ensure that you make reasonable decisions by exercising reasonable care when considering information available to you. This includes taking proactive action to ensure that the information you have is suitable and adequate.
Establish and nurture a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members’ behavior in performing their roles.
Ensure that the highest level of the Code of Conduct is displayed in your own and staff behavior.
ENV IR ONMENT
Candidate will be responsible for a team in a busy and challenging environment. The candidate will gain exposure to many client relationship management aspects with an excellent opportunity to gain experience in a fast moving financial services environment.
WO R K P ARA METERS OR B O UND A RI E S
State Street Employee Handbook
Internal Procedures Manual
Yearly Performance Review
Specific Qualifications / Sk ill s:
Confident in dealing with all situations; Excellent Communication; Organizational and Report Writing skills; Proficient in the use of MS Office tools including Word and Excel.
Fluency in oral and written English is required
Proven experience of team management in a financial services environment
LEVEL OF EDUCATION
Bachelor Degree or equivalent. Professional accounting qualification and/or Master’s degree a plus
PREVIOUS LEVEL OF EXPERIENCE
12+ years of managerial experience (operations and financial services). Experience in managing large teams and operations servicing multiple clients a must
Critical Behaviors for Success as defined by the Performance Review System at Core level
Exercise sound judgment in all matters
Leverage knowledge and technology to ensure optimal results
Drive execution of all client and business related tasks
Provide outstanding service to all client/s – internally & externally
Communicate effectively at all levels within the organization
Display organizational insight & influence
Foster collaboration & team work
Leader / Motivator
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