[New Job Vacancy] job in Citi, (Chennai, Tamil Nadu) – Jobs in Chennai, Tamil Nadu

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Job Opening details:-
Company Name :-
Citi
Position Name :-

Company Location :-
Chennai, Tamil Nadu
Job Category :
 General jobs

Full Job Description :-
Core Responsibilities:
Process customer instructions related to Investment operations.
Track and Work within the required productivity and error limit
Manage different work queues and assist with the production of department MIS and reporting
Takes personal responsibility for own performance, identifying enhancements to processes that realize tangible benefits.
Delivery of a high level of customer service to both internal and external customers
Key Deliverables:
Verify and process customer requests/instructions through various channels ensuring proper due diligence. Overview communication to the customer and resolution of investigation cases within designated time frames, if required
Follow through tasks and take ownership to ensure they are completed to the required standards
Adhere to policies, standard framework decided stated by the company to meet client need
Meeting all Control and Compliance requirements and updating procedures as required
Ensure day to day operations are performed and SLAs are met as per agreed for all businesses
Timely and accurate processing and customer resolution
Timely escalation on incomplete/delayed processing
Experience:
Bachelor’s degree with minimum 1 year investment banking experience is preferred.
Exposure to Investment Operations and especially in Corporate Actions would be an added advantage
Skills:
Flexible to work in any shift and support any location
Excellent communications skills, both verbal and written.
Strong and proficient in knowledge source to help guide and navigate associates
Good Microsoft skills including Excel, Word and Outlook
Extensive knowledge of risk & controls to resolve first level escalated inquiries
Computer literate and ability to grasp several in house systems quickly.
Proficiency in typing
Demonstrates collaborative competency

Job Family Group:
Operations – Transaction Services

Job Family:
Transaction Capture Services

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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View the EEO Policy Statement.
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