[New Job Vacancy] job in Capillary Technologies, (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

Are you searching for a Perfect job or looking for new opportunity then ebusinessarticle.com is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
Capillary Technologies
Position Name :-

Company Location :-
Bengaluru, Karnataka
Job Category :
 General jobs

Full Job Description :-
JOB DESCRIPTION
Customer Success Executive will act as liaison between customers and internal Capillary teams. Client facing role that involved relationship management
Job responsibilities include but are not limited to:
Leverage product expertise and technical knowledge to delight customers.
Work closely with Engineering and Product and Customer Success teams to solve customer problem statement
Handle customer service requests over ticketing system
Provide technical support and training to clients
Drive the on-boarding of customers with Capillary products
Share analytics, insights and best practices with customers.
Contribute to creating online support documentation which helps other sub functions to manage customers.
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
JOB REQUIREMENT
Active listening and extremely empathetic
Graduation in BE/BTech/BCA or BCOM with advanced knowledge of excel
Customer orientation and ability to adapt to different types of customers
Excellent understanding and communication skills(especially written)
Self starter, motivated, works with little or no supervision
Ability to multitask and manage time effectively
Postgraduate with preferably 1-2 years of experience in customer support, account management experience or client servicing

Disclaimer : ebusinessarticle.com is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.

Leave a Comment

Your email address will not be published. Required fields are marked *