[New Job Vacancy] job in Meraki East, (Dallas, TX) – Jobs in Dallas, TX

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Job Opening details:-
Company Name :-
Meraki East
Position Name :-

Company Location :-
Dallas, TX
Job Category :
 General jobs

Full Job Description :-
Position: Customer Service Representative
Location: Dallas, TX
Hours: Full-time
We are hiring a Customer Service Representative to join our Customer Success Team on a full time basis. Do you enjoy helping others through strategic problem solving and providing excellent customer service? Join our team!
Daily Responsibilities:

Respond to customer inquiries and requests in a timely fashion
Document all customer requests, issues and resolutions
Maintain a courteous and understanding manner with each customer
Meet quantitative performance metrics
Maintain a high net promoter score
Speak with many customers daily basis
Escalate inquiries as needed
Collaborate with team members
Provide thorough responses to questions
Greet every customer in a friendly manner

Customer Service Representative I Qualifications:

1 year of customer support experience
High school diploma or equivalent
Great verbal communication skills
Bilingual candidates are encouraged to apply!
Computer proficiency
Ability to manage time effectively
Works well in a customer facing role interacting with many customers on a daily basis
Reliable transportation to the Dallas area

COVID-19 Precautions: In order to follow CDC guidelines the interview process for qualifying applicants will be held via online interview and phone screening.
Job Type: Full-time
Pay: $17.00 – $19.00 per hour
Benefits:

Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location: One location

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