Job Opening details:-
Company Name :- HSBC
Position Name :-
Company Location :- Bengaluru, Karnataka
Job Category : General jobs
Full Job Description :-
Business: CMB Global Standards
Open positions: 1
Role Title: Wholesale Risk Quality Assurance Officer
Global Career Band: 06
Location (Country/city)- India/Bangalore
Recruiter Name: Shashi Kumari Louis
Why join us?
Business Financial Crime Risk (BFCR) is responsible for the oversight and mitigation of Financial Crime Risk (FCR) in the First Line of Defence for Global Banking (GB) and Commercial Banking (CMB). The team is responsible for providing the assessment and assurance of FCR management as part of the Customer Due Diligence (CDD) process and journey. The role holder will be part of the RQA Team whose primary focus is to maintain a high quality of FCR mitigation and assurance within the Frontline and Middle Office Teams (onshore and offshore).
We are currently seeking an experienced individual to join this team in the role of Risk Quality Assurance Officer (RQA) GCB6.
What you’ll do:
Principal Accountabilities: Key activities and decision making areas
Undertake complex RQA reviews of CDD, Triggers and Thematic/Ad-Hoc Reviews to a high quality in line with stated procedures and guidance
Contribute to the strengthening of critical thinking by providing SME guidance and support to frontline colleagues to develop understanding and management of FCR exposure, through ongoing feedback from assessments
Robust identification of FCR, undertaking all actions necessary to mitigate potential risks via RQA reviews of CDD, Triggers and Thematic/Ad Hoc Reviews.
Typical Targets and Measures
Ensure RQA assessments meet the required RQA standards as evidenced by consistency checking and local sampling results
Provide SME guidance and support to effectively manage FCR, escalating where required to line manager and/or FCC
Ensure no material FCR issues missed including risks that may be present in external sources
Maintain an in-depth understanding of financial crime risk through continuous learning
Ensure completion of RQA assessments are within the RQA average tolerance, in line with guidanc
Customers / Stakeholders
Contribute to the strengthening of critical thinking by provide guidance and support to frontline colleagues to develop understanding and management of FCR exposure, through ongoing feedback from assessments
Support GB and CMB RMs and Teams on FCR risk management and generally assisting them with the resolution of compliance and operational risk problems in liaison with local FCC, FIU and other SMEs
Provide guidance and support to GB and CMB Relationship Managers in conjunction with experts across the financial crime divisions, and other offices
Contribute to cultivating a strict FCC compliance and operational risk culture across GB and CMB
Typical Targets and Measures
Provide timely coaching and support to improve identification and mitigation of FCR. Priority driven by results from samples.
Provide SME guidance and support to effectively manage FCR, escalating where required to line manager and/or FC
Open working relationship with various working partners sharing best practice relating to FCRs
Contribute to sharing of best practice on FCR
Operational Effectiveness & Control
Contribution towards upholding and enhancing compliance and FC risk culture across the role’s GB and CMB jurisdiction
Maintain strict internal control
Contribution towards protecting the Bank, GB and CMB from potential operational loss (tangible and reputational losses)
Maintain project documentation and updates to relevant knowledge management bases
Typical Targets and Measures
Support GB and CMB framework by proactively managing compliance and operational risk
Demonstrate a detailed understanding of how CMB manages FCR, including material risks and controls
Mitigate risks by leveraging lessons learnt from incidents, frauds, operational loss cases and audit comments to establish process / policy / guideline changes
Leadership & Teamwork:
Collaborate with line manager, audit, compliance and FC risk counterparties in GB and CMB sites to achieve objectives on a global level
Support achievement of the HSBC vision, values, goals and culture in personal behaviour, actions and decision making
Contribute towards a strong compliance and operational risk culture across GB and CMB
Typical Targets and Measures
Effective management of case follow up actions
Effective communication and teamwork at a global level
Provide education and coaching within GB and CMB
Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)
Be dynamic and positive to embrace increasing changes in internal and external regulatory and compliance requirements
To proactively safeguard and ensure the highest standard of compliance and FC risk management across all of the Global GB and CMB franchise, whilst being sufficiently flexible to take consideration of local business and customer needs
To provide solid support and constructive advice to RMs in the management of compliance and operational risk
To possess strong interpersonal and communication skills to work with various internal partners, across the GB and CMB franchise and different departments towards common goals
Ability to effectively manage objections and challenge from stakeholders
The RQA Team sit within Global BFCR.
Following intensified internal and external regulatory and compliance demands, this team is essential to better positioning GB and CMB to meet the requirements for Financial Crime Risk.
The job holder exercises a high degree of autonomy to perform the responsibilities independently. He/she will operate under guidance from the Global Risk Mitigation and Assurance Team to uphold and enhance the quality with which FC risk is identified and mitigated by Wholesale FLOD (First Line of Defense).
Management of Risk (Operational Risk / FIM requirements)
Demonstrate Subject Matter Expertise on Regulatory & Compliance matters. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with the Group Operations FIM
Observation of Internal Controls (Compliance Policy / FIM requirements)
Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided.
What you will need to succeed in the role:
Experience of Finanical Crime Compliance, AML, Sanctions, Wholesale and Commercial Banking
Experience and knowledge of of quality testing, assurance, compliance and audit
Ability to apply judgement and critical through to idenify risks and issues in customer profiles
Solid knowledge and experience in processes, Bank systems and/or project management
Strong analytical and problem solving abilities
Extremely keen eye for detail
Organized and logical thinker
Strong interpersonal sensitivity
Strong written / verbal communication and presentation skills
Ability to communicate with various members of the GB and CMB Frontline teams and FC
Link to Candidate User Guide:
Go to the below link and type “IND GSC: IJP Applicant User Guide” in search bar.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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