[New Job Vacancy] job in Moody’s, (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

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Job Opening details:-
Company Name :-
Moody’s
Position Name :-

Company Location :-
Bengaluru, Karnataka
Job Category :
 General jobs

Full Job Description :-
This role involves independently working with a team based in Bangalore, India, providing best in class service to analysts and senior managers in rating groups across the globe with investor outreach activities.
The candidate will be responsible for conducting email outreach campaigns, providing navigation support for Marketo/Salesforce & responding to standard and ad-hoc reporting requests for the Investor Contact Management program within MIS. The candidate will also share the responsibility of documenting processes & FAQ, providing on the job guidance to new team members, implement changes to the process / templates & conducting testing for product releases.
As this position requires daily interaction with lead analysts and senior management in MIS, strong verbal and written communication skills are a must. Candidate is also expected to be proactive and quick to learn process changes and updates. Expert knowledge of MS Office (Outlook, Excel, Access, Word, PowerPoint) required. CRM/Marketo/Salesforce experience desired.
Functional Responsibilities:
Work independently to conduct Email outreach campaigns, navigation support for Marketo/Salesforce users & ad-hoc and standard reporting for the ICM engagement, including management and rating group specific requestsDocumentation of support processes & FAQsWork with project team to implement changes / clarifications to the process, template changes, etc.Conduct testing for Maintenance & Enhancement releasesProvide error-free output on standard and complex tasks and achieve the targets efficiently
Qualifications:
BA/BS in business, finance, management or similar field1-3 years of professional relevant work experience, preferably working in a financial institution, with credit and/or research knowledgeKnowledge and experience of with Marketo is desiredClient engagement experience is desiredExperience in CRM tools such as Salesforce along with reporting and dashboards is a plus
Behavioural competencies:
Strong organizational and written and verbal communication skillsDemonstrates intellectual honesty, independence, thoroughness, rigor, conviction and judgmentSelf-motivated, sense of ownership and efficient time managementEngages in team work with a positive and constructive attitudeDisplays a clear customer-centric, best-in-class service orientation
MIS Research
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Moody’s (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody’s combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.
At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity
Moody’s Investors Service is among the world’s most respected and widely utilized sources for credit ratings and research. Our opinions and analysis on a broad range of credit obligors and obligations are valued around the world for their insight and rigor.
At MIS, our workplace culture supports our mission to be the Agency of Choice for our customers, employees and future employees. Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect and Passion. Our people are our core asset and we look beyond outcomes to ensure that behaviors and interactions matter.

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