[New Job Vacancy] job in Mahindra & Mahindra Ltd., (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

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Job Opening details:-
Company Name :-
Mahindra & Mahindra Ltd.
Position Name :-

Company Location :-
Bengaluru, Karnataka
Job Category :
 General jobs

Full Job Description :-
Date: 01-Apr-2022
Location: Bangalore
Company: Mahindra & Mahindra Limited
Responsibilities & Key Deliverables
Need to act as a first point of contact for dealerships for any support related to DMS Eco Systems
Lead the Change management for DMS Eco Systems (MDW, Sales force, Ace MDW, WYH, mobile apps and other portals used as a review / decision making tool.
Coordination with ADC team, Vendor team and Business team to resolve the Channel Partners queries/issues on DMS
Drive towards DMS sustenance, discipline, usage and data quality.
Periodic reviews will Dealer DP/CEO /GM on DMS data quality and improvement
Conducting dealership Audits in terms of DMS Usage and compliance
Analyse and discuss on repeat incidents to find out solutions to minimise tickets
Implementation of all new technology initiatives rolled out at Dealerships as per schedule.
Own the responsibility for Training, sustainability & feedback at the dealership on various applications related to DMS Eco systems.
Work closely with AO & Zonal Team ASMs/CCMs/MMDs during rollout period
Conduct post rollout refresher training for Dealer DMS Champions & also participate in AO/Zonal trainings for Sales & Service GMs/SMs as per schedule
Believe in Train the trainer and give Training to the Area office & DMS Champions on Updates/Upgrades from time to time.
Experience
4-8 years
Industry Preferred
Qualifications
Experience in Automotive Sector is a must, closely working with Dealers for minimum 2-3 years. Preferably done rollout for any DMS/CRM across Auto-industry. Can also be from the implementation agency doing the rollout for the auto company
General Requirements
Job Segment: Automotive

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