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Job Opening details:-
Company Name :- Myntra.com
Position Name :-
Company Location :- Bengaluru, Karnataka
Job Category : General jobs
Full Job Description :-
The Customer Experience team represents the voice of Myntra’s customers. This team has an enterprise-wide vision and works with all functions (Supply Chain, Category, Technology, Contact Center, Marketing & Revenue, Operations, and cataloging, etc.) To improve customer service, quality, fit, aesthetics, and terms-of fashion & product requirements.
Roles & Responsibilities:
Systematically evaluate and audit the various aspects of finished garment to improve product quality and experience.
Review style level detailing across ,woven ,knitted, denim, and non-denim fabric
Work closely with category and respected teams and focus on the growth of quality in fashion
Should have an eye for fit details. Also, have the ability to come up with the solution/suggestion for improvement of fit and product experience
Undertake initiatives to enhance product quality, in sync with the data analysis team
Ensure the audit findings and consumer feedback to be shared with the respective stakeholders periodically.
Order samples & manage QA account and maintain records for ordered samples
Should have knowledge of garment testing standards and garment manufacturing quality sop
Conduct sample inspection confirm the quality of the product and maintain a detailed defect report to discuss with business partners
Give real-time feedback to respective departments to minimize loss of quality.
Qualifications & Experience
Should have experience of 1- 4 yrs
B-Tech/ Diploma in textile technology with 2yrs experience in Garment Manufacturing &QA functions
Strong communication and project management skills
Very high bias for action
Team player and an excellent collaborator.
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