[New Job Vacancy] job in Vodafone Idea, (Ahmedabad, Gujarat) – Jobs in Ahmedabad, Gujarat

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Job Opening details:-
Company Name :-
Vodafone Idea
Position Name :-

Company Location :-
Ahmedabad, Gujarat
Job Category :
 General jobs

Full Job Description :-
Job Req ID: 25624
Ahmedabad, IN
Function: Other
Telecalling Team Member
Job Level/ Designation
Function / Department
Job Purpose
Overall responsibility of managing collection through outbound call center
Key Result Areas/Accountabilities
Managing collection through outbound call center
Churn management
Reduction of field allocation
Ensue meeting collection target
Core Competencies, Knowledge, Experience
Collections – Mobiltiy Collection Retail, Forward Flow, Cost of Active collection – Thru Outbound Call Center
Customer Churn management – Invol Churn, TNPS?NPS, MNP Canc
Postpaid Experience – Reduction of Field Allocation, Digital Payment Penetration
Ensure Active Collections Targets are achieved.
Must have technical / professional qualifications
Graduate /MBA
4-6 years on role experience

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