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Job Opening details:-
Company Name :- Shriners Hospitals for Children
Position Name :-
Company Location :- Galveston, TX 77550
Job Category : General jobs
Full Job Description :-
Shriners Children’s Texas, trusted leaders in specialty pediatric healthcare, has an opportunity for a part-time receptionist.
The receptionist is the first impression of the hospital to incoming staff and visitors. The receptionist operates the hospital’s telephone switchboard system and assists visitors. Answers the telephone, direct calls, pages, and takes messages. Greets and directs visitors, processes Fast Pass for visitors, receives donations, types and performs other clerical duties.
High School Diploma/GED – preferred
More than 10 years Bilingual (English/Spanish) – highly preferred
Minimum of 2 years experience performing receptionist and telephone switchboard duties preferred. Typing 30 wpm accurately and operate calculator by touch preferred. Proficient computer experience using Microsoft Office Suite of programs. Previous public contact work desirable and ability to deal with people in a courteous and tactful manner.
Additional Knowledge and Skills:
Must have excellent interpersonal skills. Excellent verbal communication and writing skills required. Must be able to observe confidentiality. Requires in reacting to emergency situations, and directing calls and attention to detail and flexibility in handling a variety of tasks, including but not limited to various clerical tasks.
Current full vaccination status for COVID-19 required.
Shriners Children’s Texas family of provides, caregivers, professionals and all support staff is one that respects, supports, and values each other. We are engaged in providing excellence in patient care, and a diverse and inclusive work environment that embraces multi-disciplinary education and research that has global impact. We foster a learning environment that values evidence based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.
All of our positions, including on-call position, are benefits eligible. We offer a robust benefits package including medical, dental, vision and flexible spending account on day one of employment. Our 403(b) retirement plan has a dollar for dollar match up to 6% after one year of employment. Employees who are 0.5 FTE or greater are also eligible for 100% company paid group life insurance, supplemental life insurance, 100% company paid short-term disability, long-term disability and a generous PTO accrual.
Telephone / Switchboard Processes
Answer hospital switchboard telephone promptly and directs call to proper party or paging staff, as directed.
Answers telephone calls clearly and professionally and pages overhead clearly, 100% of the time.
Reception, Donation and Clerical Processes
Greets visitors and staff courteously with a smile and directly them to proper personnel, ensuring compliance with HIPAA and security regulations. Completes Fast Pass process for visitors.
In the absence of Donor Development, receives monetary and material donations and ensures contributor completes donation acknowledgement form accurately. Notifies Donor Development promptly of large donated items to be picked up to keep reception area clutter free, at all times.
Reception Pool Coverage
Training reception pool staff on all processes and/or procedures thoroughly, 100% of the time and informing staff of any changes in procedures/processes, at all times. Ensuring reception pool staff can perform all functions independently, 100% of the time.
Attention To Detail
Employee Type Part-Time
Job Type Health Care
Experience 2 years
Date Posted 03/18/2022
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