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Job Opening details:-
Company Name :- Verizon
Position Name :-
Company Location :- Chennai, Tamil Nadu
Job Category : General jobs
Full Job Description :-
When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.
What you’ll be doing…
Provide Tier 3 technical support level for customer’s Global network environment including but not limited to UCC incident identification, documentation, escalation and resolution.
Provide Network advanced technical support and direction to lower level technicians in a Network Operation environment.
Provide Tier 3 support for highly escalated incidents.
Will be responsible for projects related to customer security Vulnerabilities/Audit assessment.
Engage on customer’s network projects to provide inputs from Operations perspective.
Act as an Operations representative on the discussions related to new Verizon products to be launched.
Engage on the Bids process to review the technical requirements.
This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.
What we’re looking for…
You’ll need to have:
Bachelor’s degree or eight or more years of work experience.
Eight or more years of relevant work experience.
Hands-on experience in Network troubleshooting and configuring routers and switches (LAN/WAN/Wireless environment).
Knowledge of the OSI model, including TCP/IP, client/server designs, routing protocols (including but not limited to OSPF, EIGRP, BGP), LAN technologies (including but not limited to FDDI, Ethernet, Wireless, VLANs, NAT, ACLs, QoS), WAN (including but not limited to Internet, ATM, MPLS, Frame-Relay, ISDN, private lines).
Hands-on experience in troubleshooting SDWAN (Software Defined Networking) and Virtual Network Services type of technologies.
Fluency in English.
Even better if you have:
Experience working with Cisco Viptela and Versa SDWAN vendors.
Cisco Certified Internetwork Expert (CCIE) “Routing and Switching” Certified.
Strong customer service and support skills.
Diversity & Inclusion
We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
COVID-19 Vaccination Requirement
Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.
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