[New Job Vacancy] job in Siemens Industry Software (India) Private Limited, (Pune, Maharashtra) – Jobs in Pune, Maharashtra

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Job Opening details:-
Company Name :-
Siemens Industry Software (India) Private Limited
Position Name :-

Company Location :-
Pune, Maharashtra
Job Category :
 General jobs

Full Job Description :-
This Job Description is for Flex Heads for SaaS Operations workstream

Experience:

6-8 years experience in Siemens suite of products

Responsibilities:

Execute tasks which are required for a propoer SaaS Ops on-boarding of X product.
Coordinate between segment, SaaS Operations and Services Engineering teams to execute multiple activities such as( but not limited to):
Executing dry runs with segment for product readiness
Validate product & log defects. Coordinate with segment to ensure closure of the defects
Execute dry runs for product patching
Coordinate with segment team to establish best practices with data load in Teamcenter X and anything new FOAK activities
Provide assistance to services engineering team in defining systems and processes, running initiatives like ServiceNow, A-PE, etc
Work with to services engineering team in product on-boarding, monitoring through a formal release management process
Any additional ad-hoc requests with respect to product on-boarding

Required Skills and Experience:

Knowledge of AWS Cloud hosting
Basic Linux and Windows Operating System knowledge
Excellent written and verbal communication skills.
Excellent problem solving and analytical skills.
Excellent co-ordination & stakeholder management skills
Ability to troubleshoot issues and find solutions.
Good organization and communication skills. Strong aptitude for attention to details.
Knowledge of PC usage and related software packages (e.g. outlook, browsers, SharePoint, Office Suite).
Experience with ITIL framework, industry delivery and support standards and processes, knowledge management systems, contract metrics and SLAs and ITSM tools.
Experience with application support and business operations
Team player

– Learning attitude – willing to learn new things.

Have to work in shifts, as we are supporting 24×7 customers
May have to work on Call during holidays
Reach out to GTAC for Product Issues and raise IRs
Willingness to work in the night shift
Mentoring of junior team members

Education and Experience Requirements:

Minimum of an Bachelors degree in Computer Science, Information Systems, Mathematics, Engineering or related field.
Minimum of 6 years experience working in R&D or services organizations.

Education: Bachelor’s degree

Experience: Minimum 6+ years

Relocation: No, this position will not cover relocation expenses

Travel: No

Certifications

ITIL
AWS Cloud Certifications

Organization: Digital Industries
Company: Siemens Industry Software (India) Private Limited
Experience Level: Early Professional
Job Type: Full-time

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