[New Job Vacancy] job in Qualys, (Pune, Maharashtra) – Jobs in Pune, Maharashtra

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Job Opening details:-
Company Name :-
Qualys
Position Name :-

Company Location :-
Pune, Maharashtra
Job Category :
 General jobs

Full Job Description :-
A Cloud Agent Subject Matter Expert (SME) is responsible for supporting Cloud Agent Pre/Post-Sale TAMs for existing, upsell, cross-sell, and new opportunities. The Cloud Agent SME must be able to articulate the company’s technology and product positioning of the Cloud Agent product line to both business and technical users.
As part of a multi-faceted Product Management team, the Solution Engineer plays a central role by interfacing with sales, support and engineering to drive customer satisfaction, evangelize new capabilities, share best known methods, and other customer centric initiatives.
Must be able to respond to technical and operational questions of prospects and customers to assure technical feasibility and complete customer satisfaction through all stages of the sales process, deployment, and operational processes.
Responsibilities
Work closely with the Technical Account Managers (TAMs) to ensure customers’ short- and long-term needs are met
Interface between Support and Engineering on customer escalations
Understand customers’ security needs to help them solve those needs with Qualys’ product and services
Work closely with Product Managers to ensure urgent and important requirements are included in product release planning and help in the reassessment of product roadmap
Identify areas of improvement, scalability, and efficiencies for product usage and support
Maintain vigilance with the cybersecurity industry and competitive landscape to influence the strategic direction of the product
Create and contribute to documentation regarding best practices, common use cases, How Tos, troubleshooting, blogs, and support knowledge articles
Contribute in the development of product related sales-enablement packages and product messaging
Facilitate the training of field sales (TAMs)
Responsible for attending and speaking at conferences, seminars, and company-sponsored events
Desired Skills and Experience
Ideal candidate must be self-motivated and self-starter with strong inter-personal skills
Be able to quickly learn existing and new Qualys products and how they relate to Qualys Cloud Agent infrastructure
Must be able to learn and articulate the Qualys Platform at a high-level and communicate common use cases for each Cloud App
Must possess strong presentation skills and be able to communicate professionally in person, over conference calls/WebEx, and written correspondence
Organized and analytical, able to eliminate technical obstacles through creative and adaptive approaches
A broad working understanding of Enterprise and/or SMB infrastructure
Technical proficiency in Windows, Linux, and/or MacOS
A Big Plus: Possess strong knowledge of Qualys Cloud Agent and one or more Cloud Apps including: Vulnerability Management, Policy Compliance, File Integrity Monitoring, Endpoint Detection & Response, and Patch Management
A Plus: Security experience and/or previous experience with Qualys products and services
3-5 years of hands on experience in the cybersecurity industry
Bachelor’s degree or equivalent experience
Able to travel up to 40%, as/when needed

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