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Job Opening details:-
Company Name :- Kotak Mahindra
Position Name :-
Company Location :- Chennai, Tamil Nadu
Job Category : General jobs
Full Job Description :-
Support function in all the Service / Process/ Group companies cross sell
MIS & Analysis on service
Ø Siebel handling for Customer request
Ø Service issue resolution by coordinating with different departments
Ø One point Contact for Group Company customer service issues.
Ø At least 1-2 years experience in Customer Service
Ø Should be well versed with English & Hindi.
Ø Ability to relate to channel members at different levels
Ø Good Communication Skills
Ø Candidate should be Confident and tactful.
Ø Passion for Service Excellence
Ø Understands / Anticipates needs
Preferred industry (if any)
Ø Hospitality / Financial Services / Telecom / FMCG.
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