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Job Opening details:-
Company Name :- Closet Factory
Position Name :-
Company Location :- Englewood, CO 80112
Job Category : General jobs
Full Job Description :-
At Closet Factory Colorado, we are the leader in the custom storage industry, and we are committed to exceeding the specific needs of our clients in all aspects of our business. We are looking for a true and dedicated Customer Service Manager: someone who mentors and coaches our customer service team and drives performance to achieve our goals. Other qualities include:
Ø Excellent written and verbal communication skills.
Ø Passionate about managing so that our staff achieve their fullest potential.
Ø Motivated by team success.
Ø Equally strategic and tactical in running a department.
Ø Effectively leads meetings and trainings.
Ø Process focused and organized.
Ø Leverages technology to enhance performance and achieve performance metrics.
Ø Knowledge of Salesforce.com or other CRM’s and construction highly preferred.
Ø Knowledge of ClosetWare would be ideal.
If this sounds like the opportunity for you, please send resume and cover letter to Beth Smith. We look forward to hearing from you!
I. Manage Conversion of Leads into Opportunities
II. Manage Scheduling Of Opportunities
III. Manage Front-end Order Processing and Back-end Collection Activity
IV. Manage the Installation Schedule
V. CRM Administrator
VI. Maintain A High Degree Of Customer Service And Designer Support
Job Type: Full-time
Pay: $85,000.00 – $95,000.00 per year
Monday to Friday
Ability to commute/relocate:
Englewood, CO 80112: Reliably commute or planning to relocate before starting work (Preferred)
Customer Service Manager: 2 years (Preferred)
Work Location: One location
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