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Job Opening details:-
Company Name :- ACZ Global
Position Name :- Urgent-Project Management Support – Senior Associate (Delivery Office)
Company Location :- Kolkata, West Bengal
Job Category : General jobs
Full Job Description :-
Roles and Responsibilities
The Delivery Office aims to support our business to deliver first class operational excellence in everything that we do; transitioning, running and growing our engagements. This role of Delivery Project Manager will sit within the Delivery arm of the Delivery Office.
This individual will be responsible for supporting new engagements coming into our Operational Service Towers, ensuring they transition effectively; establishing & managing the project plan to move the service from our clients into our Service Towers in a timely and safe way ensuring that the handover to the Operational Delivery Teams takes place in a controlled manner and smoothing the transition into business as usual delivery.
You will work closely with your key stakeholders of Client leads, Operational Delivery Directors, Operational Engagement Managers, our technology, commercial and internal enablement teams to ensure that all applicable work streams are sufficiently resourced, managed and controlled to deliver within the agreed timescales and to drive the operational excellence quality standards we expect within our operational delivery engagements.
You will establish project level governance and reporting ensuring that all actions, risks and issues are sufficiently documented and progressed but also understood by all the stakeholders. You will work to minimize any delivery risk when the service moves into BAU operational service. You will liaise regularly with the Senior Programme Manager for your Cluster ensuring that you are providing a timely concise overview of how the transition project is going ensuring escalations are made in a timely way when required.
This is someone who has experience of running projects to transition across operational delivery into live service and can drive high quality, on budget solutions to ensure operational excellence & quality within our operational deliveries.
You will be a strong planner, influencer and have a proven track record in project management and delivery. You will bring high energy, thrive on building relationships and continually seek to improve the service offered to clients. If you are able to demonstrate some of the following we want to hear from you:
3 years plus in programme / project management experience
Accountable for leading the project(s), driving towards the established goals.
Working with the wider project team to ensure the project is delivered on time and within budget
Work in partnership with a nominated Service Tower to support their engagements, understanding proposed deliverables and commercials, establishing the project plan to drive a safe mobilisation and transition into live service and BAU and ensuring the engagement is set up to meet the client requirements in terms of required scope, stated SLA’s and KPI’s, resource profile and budget, timelines and ensuring risks and issues are appropriately tracked and escalated when required.
Producing regular project delivery reports at a Service Tower level
Running all project meetings to ensure actions are progressed and any issues/risks/dependencies are tracked to ensure appropriate mitigation is in place and progress to the plan
Provide estimates for resources required to support full mobilisation and transition of an engagement as part of our bid/RFP process. Working in partnership with the Service Tower operational teams as well as within our lines of service
Track the budget for the transition and reporting on actuals v’s forecast in terms of mobilisation activities
Championing the use of the quality frameworks to drive programme excellence through mobilisation and operational excellence through Delivery
Drive standardisation in our solutions to support high quality, efficient outcomes
Develop robust and trusting relationships within our business, across all lines of service and our external client base
Role:Head – Program / Project
Salary: Not Disclosed by Recruiter
Industry:IT Services & Consulting
Functional Area:Project & Program Management
Role Category:Other Program / Project Management
Employment Type:Full Time, Permanent
Operational Excellenceprocess mappingcreating processProject Managementprocess reviewwork instructionsTransitionOperations
ACZ Global Private Limited
The world around us is changing constantly, and so is our definition of efficiency. In today’s age of information, investing in the right people can yield astounding results. In the recent years, India has proved to be one of the most befitting markets for large investments. Driven by a rapidly growing economy along with favorable Government policies, the South Asian country is poised to be the the second biggest financial ecosystem after the US. ACZ Global was founded by Suresh, a former Air force personnel with nearly 30 years of experience in the fields of administration, security, expat services, facilities management/ development and human resource management.
From helping investors, both global and domestic, establishing their base to assembling the perfect team for them, to providing cost effective administration services, we, at ACZ Global pvt ltd strive to provide clients with unmatched professional IT services offering end-to-end solutions to help solve day-to-day complex problems. The team consists of top notch dedicated people committed to serve you with nothing but the best when it comes to business. Headquartered in the silicon city of India, ACZ Global pvt ltd has branch office in Chennai and Pune. ACZ Global believes in collaborating with motivated people and embarking on a journey of success, now and in the future. Experience a hassle free process transforming your dream into reality with us.
Recruiter Name:Rakesh M
Contact Company:ACZ Global Private Limited
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