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Job Opening details:-
Company Name :- Navya Bake Shop & Restaurant
Position Name :- Front Office Executive
Company Location :- Trichur, Kerala
Job Category : General jobs
Full Job Description :-
ResponsibilitiesPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsMaintain updated records of bookings and paymentsRequirements and skillsWork experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus.Job Types: Full-time, Regular / PermanentSalary: ₹10,000.00 – ₹14,500.00 per monthSchedule:Day shiftEducation:Bachelor’s (Preferred)Experience:Front Office: 1 year (Preferred)Language:English (Preferred)
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